Built for e-commerce & direct-to-consumer stores
A support inbox that drafts every reply. A weekly read of your numbers that writes itself.
Engine Labs builds Support, Insight and Back-office Engines for stores running on Shopify, WooCommerce, BigCommerce and Stripe. Drafted replies. Weekly written reads. Supplier paperwork retired.
“Support inbox is the bottleneck. Reporting takes me a full Monday.”
The e-commerce stack
Three Engines. One operator's worth of work, off your plate.
This is the stack we recommend for most e-commerce businesses. The Control Centre will tell you which one to start with and how to add the others later.
Support Engine
Customer ServiceRecommendedRead every ticket, draft the reply, queue it for your one-click send.
Insight Engine
ReportingRecommendedA dashboard and a weekly written summary that prepares your Monday meeting for you.
Back-office Engine
AdminRecommendedRead your invoices, receipts and supplier docs and draft the records for your bookkeeper to review.
The full catalog
Everything else, in case the Control Centre recommends a stack that includes one of these.
Sales Engine
SalesCatch every inbound lead, qualify it, hand you a warm conversation.
Ops Engine
OperationsRun the recurring admin a chief-of-staff would otherwise do.
Founder Engine
MVPA clickable prototype, an MVP and a build roadmap in days, not weeks.
Knowledge Engine
DocsA private chat that answers your team's “how do we do X” from your own docs.
Outreach Engine
SupportDraft personalised messages to people you already have permission to contact.
Get started
Configure this in the Control Centre.
Two to four minutes. A draft scope and a starting price band — no call required.