Engine Labs

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Built for e-commerce & direct-to-consumer stores

A support inbox that drafts every reply. A weekly read of your numbers that writes itself.

Engine Labs builds Support, Insight and Back-office Engines for stores running on Shopify, WooCommerce, BigCommerce and Stripe. Drafted replies. Weekly written reads. Supplier paperwork retired.

“Support inbox is the bottleneck. Reporting takes me a full Monday.”
Configure this in the Control Centre

The full catalog

Everything else, in case the Control Centre recommends a stack that includes one of these.

Sales Engine

Sales

Catch every inbound lead, qualify it, hand you a warm conversation.

ReplacesA junior sales development representative or inbound coordinator.from A$650 → A$5,500

Ops Engine

Operations

Run the recurring admin a chief-of-staff would otherwise do.

ReplacesAn ops coordinator chasing approvals, status updates and reminders.from A$650 → A$5,500

Founder Engine

MVP

A clickable prototype, an MVP and a build roadmap in days, not weeks.

ReplacesA fractional CTO plus a product designer for the first sprint.from A$750 → A$8,500

Knowledge Engine

Docs

A private chat that answers your team's “how do we do X” from your own docs.

ReplacesSenior staff being a Slack help desk.from A$650 → A$4,500

Outreach Engine

Support

Draft personalised messages to people you already have permission to contact.

ReplacesManual follow-up and win-back outreach.from A$1,350 → A$4,500

FAQ

Frequently asked questions for e-commerce.

A support inbox that drafts every reply. A weekly read of your numbers that writes itself. Supplier paperwork that types itself.

The recommended stack is Support Engine, Insight Engine and Back-office Engine. The Control Centre tells you which to start with and how to add the others later.

The recommended e-commerce stack starts from A$450 AUD per Engine (GST exclusive unless stated), scoped in the Control Centre. See the full pricing schedule for tiered bands.

The Engines in the recommended e-commerce stack typically ship in 2–4 weeks / 1–3 weeks, depending on tier and integration count.

Shopify store, 200–400 orders/week. Support inbox is overwhelming. I want every ticket auto-tagged, prioritised, and drafted with the right policy or order details.

Get started

Configure this in the Control Centre.

Two to four minutes. A draft scope and a starting price band — no call required.

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