Engine Labs
Engines
Methodology
Pricing
Contact
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FAQ
Frequently asked questions.
The contracts answer all of these in more detail. These are the plain-English versions.
Engagement & scope
Who owns the code and content you build for me?
What's the difference between the starting price and what I'll actually pay?
How long does a build take?
Why might you decline my brief?
Do you take on retainers?
Can you take over an Engine someone else built?
What's the smallest brief you'll quote?
What if I want to add something mid-build?
AI & human review
Are the AI replies sent automatically?
Can the Engine ever send without me?
What about the internal stuff (tagging, scoring) — is that automated?
How do I know the AI didn't get it wrong?
What's your stance on agentic Engines that act on the world?
Data, privacy & security
What data is safe to give the Engine?
Where is my data stored?
Do you train models on my data?
What's the retention?
What about Australian Privacy Principles?
Pricing & payment
What's the difference between the starting price and what I'll actually pay?
How do you bill?
Do you do milestone payments?
What does the scoping workshop cost?
What about tool subscriptions — who pays for OpenAI / Zapier / Slack?
IP & ownership
Who owns the code and content you build for me?
Can I use your prompts after the build?
What if I want to take the Engine to another developer?
Can I open-source what you build for me?
Support, maintenance & change
How many revisions do I get?
What's the defect-fix period?
Can I downgrade my support plan?
What if a third-party tool breaks the Engine?
Boundaries
Do you do cold outreach or scrape data?
Do you build AI for legal, medical, financial, hiring or credit decisions?
Why might you decline my brief?
Will you build a chatbot for my medical clinic?
Will you scrape LinkedIn for me?
Will you take on my SOC2 audit?